Privacy Policy 

This Privacy Notice is effective for all users of Services offered by the business named ‘Kay9 Services’. 
Kay9 Haven is also included in this policy. 
 
This Privacy Policy describes our collection, use, disclosure, retention and protection of your personal information. 

Scope and Consent 

It applies to Kay9 Services and Kay9 Haven services and events and to any Kay9 Services/Kay9 Haven, service or tool (collectively "Services") where this Privacy Policy is referenced, regardless of how you access or use them, including through mobile devices. 
Read more. 

Collection 

We collect, process and retain personal information from you and any devices (including mobile devices) you may use when you: use our Services, provide us with information on a web form, update, participate in community discussions, chats, or dispute resolution, or when you otherwise correspond with us regarding our Services. 
Read more. 

Use and Retention 

We use the personal information we collect to:  
Provide and improve our Services, to provide you with a personalised experience on our site (especially, by offering you services and items that you may like), to contact you about your account and our Services, to provide you customer service, to provide you with personalised advertising and marketing. We may use and retain your personal information as follows: 
Read more. 

Choice 

You have a choice about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customised and relevant advertising, and whether you want to stay on our database. 
Read more. 

Access 

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We take steps to ensure that the personal information we collect is accurate and up to date and that you can access and make corrections to it. This includes the following: 
Read more. 

Disclosure 

We may disclose your personal information to other members of Kay9 Services/Haven or third parties.  
Read more. 

Security 

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We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.  
Read more. 

Important Information 

This section describes some additional important information related to your use of our Services. There are just a few more pieces of important privacy information related to your use of our Services that we need to cover: 
Read more. 

Questions or complaints: 
If you have a question or a complaint about this Privacy Notice, or our information handling practices, you can reach us in writing by sending us a letter or postcard to: Kay9 Services, White Acres Lodge, 54 Mytchett Road, Mytchett, Surrey. GU16 6EZ. 

 
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